Reviews - Brit Hotel Fougères

Index
couple - 50-59 years - Date of stay : 24/04/2026
Maybe it standard somewhere in France, but by my experience it was first time, when it was needed to leave some deposit, what actually is still not released!!!!! You have data of my Premium Credit Card, so for me story with the deposit is bit sign of the disrespect to Your customers, specially when just one night before in Caen there was no need for any deposit. So, as I see it, 24 hours after leaving the rooms should be enough time for hotel staff to check the room and release the deposit.
Hotelier's response :
Hello,
Contrary to what you say, we are not being disrespectful to our guests. Regarding the security deposit, it is indeed standard practice in many establishments in France and internationally. It guarantees coverage of any potential costs related to your stay.
Furthermore, this is not a surprise as you were informed of this deposit at all stages of your booking, in the confirmation email, on the notice boards at reception.. The release period generally depends on bank procedures and not the hotel, and can sometimes exceed 24 hours, beyond our control.
Regarding the Wi-Fi connection, our server indicates that you have not confirmed the connection, therefore it cannot work. As the hotel has fiber optic internet, we have high-speed internet.
Sincerely
couple - 70-79 years - Date of stay : 05/04/2026
Would stay here every time we visit France.Have never found anything even close to this one.value for money
couple - 50-59 years - Date of stay : 22/09/2025
Very good. Nice pool!! Nice temperature. It’s the reason we pick your hotel!
couple - 70-79 years - Date of stay : 01/09/2025
Just what we needed after a long day travelling
couple - 50-59 years - Date of stay : 04/08/2025
Very good - clean and comfortable rooms and friendly and helpful staff
Alone - 70-79 years - Date of stay : 19/07/2025
Good hotel with good staff
couple - 40-49 years - Date of stay : 27/06/2025
Excellent, we would highly recommend.
Group - 70-79 years - Date of stay : 26/05/2025
Hotel well located, parking good, staff friendly. My third or fourth stay.
Business - 50-59 years - Date of stay : 04/03/2025
Correct , with one comment; when i booked the room in January the rate was 75 euro recently I got a message that the new rate is 95 euro due to CFIA , I consider not correct to raise the price after booking
Hotelier's response :
Très cher Monsieur,
Vous avez un tarif négocié entreprise à l'année. Le tarif appliqué est celui qui a été négocié par votre entreprise pour l'ensemble de vos collaborateurs par conséquent il est fixe et connu à l'avance. Il n'y a donc aucune surprises.
Cordialement



